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Lifetime Installation Warranty

Queensland Skylights Installations herein called the ‘Manufacturer’ hereby warrants to the original purchaser of this product a lifetime installation warranty. This document outlines the responsibilities we both have to maintain this Warranty. Please retain this document in a safe place with proof of purchase of your product.

This lifetime warranty shall be effective for the duration of the original purchaser occupation in the home and is not transferable. This warranty shall commence from the date payment is received in full. This entitles the purchaser to have any defect repaired or replaced by the Manufacturer free of charge.

The manufacturer hereby warrants to the Purchaser that workmanship of the skylight base, glazing’s*, shaft and T-bar shall be free from defects.

The Manufacturer limits its responsibility to the replacement of the faulty parts or products and is therefore not liable for the damaged caused from the following:-

  1. Unauthorized additions of non associated fixture or fittings to or deletions of any part of Skylight Systems as supplied.
  2. Usage of any replaced part not manufactured by the Manufacturer.

This warranty does not cover any of the following:

  • Acts of God such as Storm and Tempest, Flood or Fire,
  • Incorrect choice of product
  • Environmental industrial chemical fall out, saline salt spray
  • Incorrect installation by third party
  • Any chemical cleaning agent not approved by the Manufacturer
  • Accident, misuse or negligence on the part of the user e.g. vacuuming the shaft.
  • Any electrical component supplied by the Manufacturer.**

The Purchaser undertakes to maintain the skylight e.g.

  • That leaf matter be cleaned from the base of the skylight
  • Cleaning should be performed by using a soft cloth and/or warm solution with mild detergent.

The above warranty terms do not exclude any conditions of warranties which may be implied by law, and your attention is drawn to the provisions of the Trade Practices Act, 1974 and State legislation which confers certain rights upon consumers. The Queensland Skylight Warranties supplement these rights.

*Glazing

“Discolouration (10 Years) – Polygal warrants all users that, for a period of 10 years from the date of original purchase. 

Polygal Solar Grade will not undergo a loss in light transmission in excess of 6%, change in yellowness index in excess of 10 deltas, in comparison with the original value when tested in accordance with ASTMD 1925-77.

Breakage (5 Years) – In addition, Polygal warrants all users that, for a period of 5 years from the date of purchase, no breakage shall occur due to the direct effect of weather conditions such as storms and hail (within the meaning of warranty, breakage is deemed to have occurred when at least one of the walls of the sheet is penetrated by hail). This warranty does not cover impact failure caused by other intentional or non-intentional means” 

The above infomation is taken from the Polygal brochure.

** supplied with a 12 months warranty which is limited by the component manufacturers warranty